A collection of free-to-download journal articles, working papers and research materials written by Professor Willcocks and Professor Lacity. Register with us to gain access and receive priority notification of new additions to the website.
What Knowledge Workers Stand to Gain from Automation
Harvard Business Review, June 2015
Lacity & Willcocks
 - RPA at Xchanging, 2015_Page_01.jpg)
Robotic Process Automation at Xchanging
The Outsourcing Unit Working Research Paper Series, Paper 15/03, June 2015
Willcocks, Lacity & Craig
 RPA in Energy Sector, 2015_Page_01.jpg)
Robotic Process Automation: Mature Capabilities in the Energy Sector
The Outsourcing Unit Working Research Paper Series, Paper 15/06 October 2015
Willcocks, Lacity & Craig
The IT Function and Robotic Process Automation
The Outsourcing Unit Working Research Paper Series, Paper 15/05, October 2015